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Privacy & Cookie Policy – Online CBT UK

This Privacy & Cookie Policy explains how OnlineCBTUK.co.uk collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Data Controller

Name: Eleanor Pickett
Email: cbtonlineuk@gmail.com
ICO Registration Number: ZB505466
Website: www.OnlineCBTUK.co.uk

 

What Personal Data We Collect and Why

We may collect and process the following personal data:

  • Contact information (e.g. name, email, phone number) – to respond to enquiries or provide therapy services.

  • Health information – only where necessary for therapy and with your explicit consent.

  • Technical data (e.g. IP address, browser type) – for security and performance monitoring.


Legal Bases for Processing

We process data under the following lawful bases:

  • Consent – for voluntary enquiries or health data.

  • Contract – to deliver therapy services.

  • Legal obligation – to maintain clinical records.

  • Vital interests – in cases of serious risk.

  • Legitimate interests – for website functionality and analytics.


Data Retention

Personal data is retained for as long as necessary to fulfil the purpose it was collected for, and in line with legal and professional guidelines. Therapy records are typically kept for 7 years.

 

Your Rights

You have the right to:

  • Access your data.

  • Request correction or deletion.

  • Object to or restrict processing.

  • Withdraw consent (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office: www.ico.org.uk
     

Cookies

This website uses cookies. Cookies are small files stored on your device to help the website function and collect usage data (e.g. via Google Analytics).

You can disable cookies through your browser settings. For more information, visit: https://ico.org.uk/your-data-matters/online/cookies

 

Data Sharing

Your data is not sold or shared with third parties unless:

  • You give consent;

  • It is required by law;

  • There is serious risk to life or safety.

 

Updates

This policy may be updated from time to time. Please check this page for the latest version.

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